Quality

Our Commitments to Quality

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Quality – We are committed to quality and getting the job done right the first time at a fair price.

Quality Assurance – Our quality assurance program ensures that we pay attention to details in every stage of the process of delivery, which reduces waste and project delays, eliminates time in repeated work, and boosts client satisfaction.

We can achieve those improvements by using the right materials and tools and by assembling a team of highly-trained professionals who are committed to excellence. We provide quality assurance on every project, including professional inspections to ensure that every job is done to code. Final approval on all projects comes from our experienced project managers.

We follow the quality assurance PDCA cycle, which ensures that our process is always evolving to be better. The PDCA cycle includes:

  • Do – We develop the processes and test them. Any required changes in the processes are also implemented.
  • Check – We check the processes to ensure each meets the required objective by monitoring and making changes as required.
  • Act – This is the implementation stage where we put in place activities required to achieve results in the processes.

Our quality assurance program ensures that we can establish critical processes, stay proactive in our target stages, and prevent defects in real-time.

Our Quality Control Activities

Our quality control activities ensure that we’re able to exceed client expectations and consistently high quality in our products and services. We believe that quality depends on taking a proactive approach at every stage of the project. The activities that allow us to deliver such high client satisfaction ratings include:

  • Regular walkthroughs
  • Constant testing
  • Ongoing inspections
  • Checkpoint reviews

Another important tool in our quest to deliver the highest-quality possible is a closed-loop action system. It allows us to capture vital information that helps our team members accurately identify and quickly resolve issues in real-time before they become major problems.

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